ServiceNow new Generative AI Solution

ServiceNow has unveiled its latest generative AI solution, Now Assist for Virtual Agent. This innovative solution is designed to enhance self-service experiences by delivering more intelligent and conversational interactions. By leveraging generative AI capabilities, Now Assist for Virtual Agent provides direct, relevant, and personalized responses to user queries, while seamlessly integrating with digital workflows across the Now Platform. This solution enables users to receive immediate and accurate information, streamlining productivity and expediting issue resolution. ServiceNow’s commitment to embedding generative AI across its platform empowers customers to optimize digital workflows and unlock the full potential of enterprise-grade AI. With the introduction of Now Assist for Virtual Agent, ServiceNow continues to revolutionize the way organizations harness the power of AI for improved customer and employee experiences.