Reporting and administration of Service Now, including requirements gathering and testing. The Business Analyst is responsible for the review, analysis, and evaluate processes, systems, and user needs for planned projects based on the business plan of the enterprise.

The ideal candidate will perform day to day support and maintenance, work with the functional team to develop solutions in ServiceNow, and coordinate support and development efforts within the process team. He or She will be responsible for customizing the platform to meet evolving organizational needs and working with the business units to ensure the platform continues to meet their needs.

As a part of an enterprise ServiceNow Platform IT team, the Senior Integration Solution Architect is expected to be a highly experienced technologist with technical breadth and depth coupled with strong communication skills to drive our technology strategy and vision.